For general questions, please visit our FAQ page. For shipping and returns questions, please visit our SHIPPING + RETURNS FAQ page.
If you still have questions, please send your support inquiry to: firstname.lastname@example.org. We answer emails Monday through Friday during regular business hours. Please allow at least 72 hours (not including weekends, holidays, company closures) for our team to respond to your inquiry.
(We only accept online orders- NO walk-in sales)
*Our system automatically generates order confirmations and tracking numbers. Email programs, especially Gmail, filter these types of emails out of your inbox. If you're not receiving our emails, you've either used an incorrect email address when you placed your order, your mailbox is full OR our emails are being filtered out of your inbox. Please check your junk and spam folders and add us to your 'contacts/safe senders' list. Thank you!