For order, shipping and returns questions, please visit our Order Processing page and our SHIPPING + RETURNS FAQ page.
If you still have questions, please send your support inquiry to: email@example.com. We answer emails Monday through Friday during normal business hours of 9am to 4pm Eastern Time. Due to the high volume of emails we receive on a daily basis, please allow at least 3 business days (not including weekends, holidays, company closures) for our team to respond to your inquiry. Thank you for your understanding and support!
(We only accept online orders- NO walk-in sales, phone sales or email sales)
*Our system automatically generates order confirmations and tracking numbers. Email programs, especially Gmail and Yahoo, filter these types of emails out of your inbox. If you're not receiving our emails, you've either used an incorrect email address when you placed your order, your mailbox is full/disabled OR our emails are being filtered out of your inbox. Please check your junk and spam folders and add us to your 'contacts/safe senders' list. Thank you!